This information has been taken directly from: https://www.instituteforapprenticeships.org/apprenticeship-standards/improvement-technician/ (as of June 2020).


What is it?

Undertaking L3 is training to be an Improvement Technican. The role of an improvement technician is being

Responsible for delivery and coaching of improvement activity within an area of responsibility

Occupation profile:

Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.


Typically, Technicians work as a member of an operational team to resolve problems - preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance. Typical activities include:


  • Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls
  • Initiating and facilitating improvement activities through to confirmed resolution
  • Providing local expertise in business improvement methods and basic tools to team

There are a variety of job titles associated with the occupation, these include, but are not limited to: Business Improvement Co-ordinator, Continuous Improvement Executive, Process Technician, Operational Excellence/Lean Engineer, Lean Six Sigma Yellow belt and Quality Control Analyst.


The Background Information

Status: Approved for delivery

Level: 3

Reference: ST0193

Approved for delivery: 27 February 2018

Route: Business and administration

Typical duration to gateway : 14 months (this does not include EPA period)

Maximum funding: £4000

Trailblazer contact(s): felicity.fashade@baesystems.com


Employers involved in creating the standard: 

BT Group Plc, Toyota Motor Manufacturing (UK) Ltd, Capella Associates, Chartered Quality Institute, International Automotive Components Group Ltd, Jaguar Land Rover Ltd, SAIC Motor UK Technical Centre Ltd, Capella Associates Ltd, Wincanton Plc, GLAS Business Solutions Ltd, develop-u, National Skills Academy for Food & Drink, Britvic Soft Drinks Ltd, 2 Sisters Food Group, Ricoh Europe Plc, TUI Group Plc, Gleeds Management Services Ltd, Royal Mail Group Ltd, GlaxoSmithKline Plc, nuvia Limited, Bee Lighting Ltd, Clevedon Fasteners Ltd, Stadco Ltd, Kraft Heinz Company, British Standards Institution, Morson International Ltd, Testlink Services Ltd, Rolls-Royce Controls and Data Services Ltd, Leonardo – Helicopter division


EQA Provider: Institute for Apprenticeships and Technical Education